Managed EDR on CrowdStrike Falcon
Endpoint detection and response only delivers value when it is monitored, tuned and acted on 24/7. Passeca operates CrowdStrike Falcon for you — with PassAI-Guard triage and certified analysts.
Managed EDR from Passeca operates the CrowdStrike Falcon platform on your behalf — deploying the sensor, monitoring telemetry 24/7, tuning detections to your estate, hunting for threats, and containing confirmed attacks. PassAI-Guard triages alerts so analysts focus on genuine threats, not noise.
What is managed EDR?
EDR is the platform; managed EDR is the service that makes it work.
Endpoint detection and response (EDR) is a platform that records endpoint activity and detects malicious behaviour. But an EDR licence alone does not protect you: its alerts must be monitored around the clock, its detections tuned to your environment, and its response capabilities acted on when a threat is confirmed.
Managed EDR is the service that does this for you. Passeca operates CrowdStrike Falcon end to end, so the platform you invest in actually delivers the protection you bought it for.
Who needs managed EDR?
- You run CrowdStrike (or need to) but lack 24/7 analyst coverage to watch it.
- Your team is drowning in alerts and wants triage and false-positive suppression off their plate.
- You need committed response SLAs that an unmanaged tool cannot provide.
- You want endpoint coverage as a stepping stone toward a broader MDR or SOC-as-a-Service engagement.
What the service covers
From sensor to containment
- 01
Deploy & baseline
We deploy the CrowdStrike Falcon sensor across your endpoints and baseline your environment — privileged accounts, approved tooling, and expected behaviour — so detections are accurate from day one.
- 02
24/7 monitoring
Passeca analysts monitor Falcon telemetry around the clock, with PassAI-Guard triaging and enriching alerts so human attention lands on genuine threats.
- 03
Detection tuning & hunting
We continuously tune detections to your estate and hunt proactively for threats Falcon surfaces but that require human investigation — malware-free intrusion and lateral movement.
- 04
Response & containment
On a confirmed threat, we contain immediately — network-isolating a host or blocking an indicator via Falcon — under the agreed response playbook, then escalate into incident response if needed.
CrowdStrike Falcon + PassAI-Guard
A market-leading EDR platform, operated by Passeca with its own AI triage layer on top.
CrowdStrike Falcon provides the endpoint telemetry, detection and response via a single lightweight agent. PassAI-Guard sits on top as the AI triage layer — classifying, deduplicating and scoring alerts, enriching them with threat-intel and asset context, and running SOAR playbooks for routine containment. Passeca analysts handle the genuine threats that need human judgement. See the CrowdStrike partner page and the PassAI-Guard platform page.
Managed EDR vs MDR
| Managed EDR | MDR | |
|---|---|---|
| Scope | Endpoint only | Endpoint + cloud + more |
| Tools | CrowdStrike Falcon | Bring your own stack |
| Response | Endpoint containment | Cross-stack response |
| Typical buyer | Endpoint-first | Multi-tool estate |
Managed EDR, answered
The questions organisations ask before outsourcing endpoint detection and response.
What is managed EDR?
Why CrowdStrike Falcon?
Do we need managed EDR if we already own CrowdStrike?
How is managed EDR different from MDR?
What are the response SLAs?
How much does managed EDR cost?
Make CrowdStrike work 24/7.
Book a free consultation. We will review your Falcon deployment, show you where coverage gaps remain, and scope managed EDR — or a path to full MDR.